Spa Etiquette

We recommend you book ahead for all treatments. Please let us know in advance if you have any special health considerations that may affect your treatment. If you are pregnant please inform us at the time of booking.

We suggest you leave all valuables and jewellery at home.

To ensure all our guests enjoy a tranquil experience we request that noise be kept to a minimum and mobile phones be turned to silent.

Please use your Spa Voice – similar to the voice you would reserve for a Library.

Parents please note, that it is essential that alternative childcare arrangement be made.

For appointments over 1 hour a 50% deposit will be required at the time of booking.

Cancellations require a minimum of 24 hours notice. Failure to give adequate notice will incur a 20% cancellation fee or cancellation of a gift card.

Please arrive at least 15 minutes prior to your scheduled time.